Privacy Policy
Introduction
At Daju Bhai Pharmacy, located in Harisiddhi, Lalitpur, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website, mobile services, or visit our pharmacy.
Information We Collect
We may collect the following types of information from you when you interact with our services:
- Full name
- Phone number
- Email address
- Delivery or home address
- Prescription details uploaded by you
- Order history and transaction details
- Appointment details for diagnostic services
This information is collected only when necessary to provide you with our services effectively.
How We Use Your Information
Your information is used strictly for the following purposes:
- Processing and fulfilling your medicine orders
- Managing prescription-based requests
- Scheduling and handling diagnostic or lab test appointments
- Providing delivery services to your address
- Responding to your inquiries and customer support requests
- Improving our website, services, and customer experience
We ensure your data is used responsibly and only for healthcare-related services.
Information Sharing and Disclosure
We respect your privacy and do not sell or rent your personal information to any third party. However, we may share limited information only when necessary:
- With delivery partners to complete your orders
- With medical professionals for prescription verification (if required)
- When required by law or government authorities
All shared data is handled securely and responsibly.
Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration. Your prescriptions and health-related information are stored securely and accessed only by authorized personnel.
Orders and Prescription Data
When you upload a prescription or place an order, the information is stored securely in our system. This helps us:
- Ensure accurate dispensing of medicines
- Maintain order history for your convenience
- Provide better and faster service in future orders
We treat all prescription data with strict confidentiality.
Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by applicable laws. You may request deletion of your data by contacting us.
Third-Party Services
Our website may use third-party services such as payment gateways or delivery partners. These services have their own privacy policies, and we encourage you to review them separately.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be posted on this page with the revised date.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, you can contact us:
- 9848249044
- Harisiddhi, Lalitpur, Nepal